FAQ
Frequently Asked Questions
Am I covered?
In most cases, your homeowners insurance will cover sudden and accidental water damage originating from indoor sources, such as burst pipes or appliance leaks. However, damage caused by water entering your home from external sources—like flooding or heavy rain—typically isn’t covered.
How do sewage backups happen?
Sewage backups often occur when pipes become clogged or obstructed. Common culprits include items flushed down the toilet, grease buildup, tree roots, and other blockages. If left untreated, a sewage backup can pose serious health risks, making prompt professional cleanup essential.
How long does mold removal take?
The time required for mold remediation depends on several factors, including the extent of the mold, its location (such as behind walls or under flooring), and the type of materials affected. Typically, most mold removal projects are completed within 1 to 5 days.
Do I Need to Leave My Home During Water Damage Restoration?
Depending on the severity of the water damage and the affected areas, you may need to temporarily relocate for safety and to allow our technicians to work efficiently. Our team will assess your home, provide guidance, and help you return as quickly as possible once it’s safe and fully restored.